CONFIGURATION & DELIVERY

Confirm fabric, dimensions and configuration.

Ask about a materials video call on WhatsApp, share your bed-frame dimensions and firmness preferences, then confirm shipping and delivery arrangements.

Talk to a specialist
01

Tell us about your sleep

Share your sleeping position, how your current mattress feels, and who you are shopping for.

02

Measure your space

Prepare your bed frame measurements and room details so we can help you find the right fit.

03

Make your choice together

Confirm the fabric, model, full quote and delivery arrangements before the next step.

WHATSAPP

WhatsApp

+86 130 8662 2962

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How do I choose the right mattress?

Start with your sleeping position, bed frame size and fabric preferences. Contact us on WhatsApp for personal guidance.

How are mattress and top mattress heights measured?

Mattress and top mattress heights are listed separately. Consider them with your bed frame height, and ask us about your configuration.

How do I confirm dimensions and delivery?

Share your region, bed frame measurements and preferred model with our team to confirm configuration, pricing and delivery.

How do I choose between steady support and gentle contouring?

Start with the feel you enjoy, then compare lying on your back, lying on your side and turning. An adviser can discuss the configuration alongside your usual sleep position.

What if two people prefer different mattress feels?

Note each person’s usual position and preferred firmness. Share both sets of needs with your adviser to confirm the available options.

Can I ask about fabrics and a mattress trial first?

Use WhatsApp to discuss fabric choices, dimensions and a trial. Samples and appointments are subject to confirmation by your adviser.

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